Gibson's Heating and Plumbing
Serving Northeast Indiana,
Northwest Ohio & Southeast Michigan


800-896-8816
24/7 Emergency Service
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Frequently Asked Water Treatment Questions

The water coming out of our faucets sometimes is brown. What is wrong?
There are a number of reasons that you might be running brown water.
  1. Chemicals can create a rust problem in water lines. The rust will discolor water sitting idle in your pipes. When the rust breaks free, you have an even bigger problem . . . the rust can clog fixtures and appliances.
  2. An underground broken pipe could allow contaminates including dirt to enter the line.
  3. Iron bacteria are present in well water and can cause discoloration. The best solution is to have a water expert from Gibson’s Plumbing & Heating test your water to determine the cause of the problem. Then, we’ll be able to provide you with whole house water filtration solutions to get the clear, clean water flowing again.
What is the difference between the faucet mounted and pitcher style water filters and the under-the-sink models?
Without getting into details, the faucet mounted and pitcher water filters use only a small amount of active carbon filtration. The result is they only remove about 30% to 60% of contaminates. The under the sink models have larger filter units and will removed between 90% and 99% of contaminates. The result? Better water for cooking and drinking! There are many options for water filtration available from Gibson’s Plumbing & Heating. Your Gibson’s water specialist can help you decide which system is best for you needs and your lifestyle.

My bottled water is pure…isn’t it?
No. In fact, no water is 100% pure…even if it was bottled from a French mountain stream. Water will nearly always contain contaminates. Did you know it is perfectly legal to bottle water directly from wells, springs and even a public water supply? If it is sold within the same state, bottled water is not subject to EPA regulations. So, now what do you think of your bottle of water? OK, it’s convenient but that’s about all you can say about it. Purchasing small bottles of water for household use is impractical, expensive and will not solve the problem of a poor water supply in your home. The best solution is to call Gibson’s for a whole house water filtration system. You’ll cook with safe water, clean with safe water, bathe with safe water and, of course you can fill your re-usable water bottle for a fraction of the cost of bottled water.

What is a Whole House Water Filtration?
A whole house filtration is a system that connects directly to the main water supply of your home. For that reason, all of your appliances, faucets, toilets, showers, baths, kitchen, laundry will use the filtered water. For our area of the country this kind of a system can be very beneficial because of the high levels of contaminates found in the drinking water. Gibson’s Plumbing & Heating will test your water for FREE and make a recommendation on the best system for you home.

Is it hard to install a whole house water filtration system?
Yes and no. This is not a job for the weekend do-it-yourselfer. There are a number of skills you must have and to be sure the unit functions properly. In addition, a permit before the work begins and an inspection are required after the work is completed. The best way to have a whole house water filtration system installed is to call Gibson’s. Our licensed, bonded and insured plumbers can install everything in less than two hours. And, we’ll take care of all the required permits!

Is there really a difference between hard water and soft?
Yes. In fact, the difference can be damaging to your home and your body. Maybe you have experienced damaged clothing from the laundry, excessive soap consumption, pipe scaling, faucet and fixture deterioration, skin problems, or undesirable tastes or odors from your water. If you have, then you have a water problem. Gibson’s can install a soft water system in your home that will not only provide you with soft water for cleaning and bathing, but also solve your problem drinking and cooking water issues. You will feel and taste the difference!

Why Choose Gibson's?

Check Live operators – no answering machines Check We listen to your needs & talk in non-technical language
Check Convenient appointments made around your schedule Check We follow up to make sure you are 100% satisfied
Check Friendly, uniformed technicians Check We stand by everything we do – NO EXCEPTIONS!
Check We use floor protectors and thouroughly clean the work area  
 Live operators – no answering machines
 Convenient appointments made around your schedule
 Friendly, uniformed technicians
 We use floor protectors and thouroughly clean the work area
 We listen to your needs & talk in non-technical language
 We follow up to make sure you are 100% satisfied
 We stand by everything we do – NO EXCEPTIONS!

Request Service

If this is an emergency please call us at the number above.
You will receive a call back in the next hour, M-F between the hours of 8:00am-5:00pm, or the next business day.

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