Gibson's Heating and Plumbing
Serving Northeast Indiana,
Northwest Ohio & Southeast Michigan


800-896-8816
24/7 Emergency Service
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Experienced HVAC and Plumbing Technicians For Northeast Indiana, Northwest Ohio and Southeast Michigan

HVAC Maintenance Technician Job Description


HVAC Install Technician Job Description


Sewer Sales Technician Job Description


Plumbing Technician Job Description


Drain Technician Job Description


What are you looking for in an employee?

The biggest factor in becoming an employee at Gibson’s Heating and Plumbing is attitude. Are you willing to work hard and make this a career? Are you willing to put the customer first? Are you willing to stay an extra hour at work in order to make sure your customer has heat before you head home?

I am just a heating technician or plumber? Can I stick with what I know or do I have to be cross trained?

Almost all of our employees tend to focus and be better in one trade more than another. However, we do like to have everyone crossed trained to a certain extent. If we are out at a home working on the furnace and the customer has a pipe under the sink leaking we want to be able to take care of it for them right then and not later. Now we do realize some projects may need more of an expert to look at them, this is why we do our best to make sure your calls stay focused in your area of expertise.

How does your on-call work?

We are a service company, which means we need to be able 24/7 for our customers. If our customers have no heat, no water or other emergency situations outside of regular working hours we need to have someone who’s able to take care of them. We do this by having two of service field employees on call who will take care of the customers when needed. Currently a service field employee will be on call one night a week and one weekend day once a month. However, as we continue to grow the on call rotation will continue to grow also.
This way our service field employees are on-call less.

Do you HVAC installation department have to be on call also and perform service work?

Yes and no. Our HVAC installers do have to work the occasional Saturday during the busy seasons. So when it’s really hot or really cold. Besides those Saturdays our installers are not on-call. Our HVAC installers also only perform installation. They do not perform service work. We want them to focus on installing the equipment correctly and not worry about service calls.

Why Choose Gibson's?

Check Live operators – no answering machines Check We listen to your needs & talk in non-technical language
Check Convenient appointments made around your schedule Check We follow up to make sure you are 100% satisfied
Check Friendly, uniformed technicians Check We stand by everything we do – NO EXCEPTIONS!
Check We use floor protectors and thouroughly clean the work area  
 Live operators – no answering machines
 Convenient appointments made around your schedule
 Friendly, uniformed technicians
 We use floor protectors and thouroughly clean the work area
 We listen to your needs & talk in non-technical language
 We follow up to make sure you are 100% satisfied
 We stand by everything we do – NO EXCEPTIONS!