Serving Fort Wayne, Northwest Ohio & Southern Michigan
Diligent & Efficient
Plumbing, Heating & Cooling

Our Work Culture

See Why Gibson’s Heating & Plumbing, Inc. Is the Best Place to Work!

Here at Gibson’s Heating & Plumbing, Inc., we know that the secret to being a great company is our people. And the secret to great people is empowering them with the tools they need to get the job done right. That means offering training and education, opportunities for growth and advancement, and a great workplace culture that fosters a team environment, personal improvement, and so much more! That’s why we’re so proud of the culture we have developed—we worked hard to create it, and we’re thrilled to see so many of our employees have bought in and contributed to making our company such a great place to work.

Our Great Workplace Culture

Our workplace culture is centered around several key pillars that define who we are. We firmly believe that providing our employees with a great place to work translates to better service for our customers, encourages everyone to be at their best at all times, and makes us an overall positive contributor to our community.

Here are just a few of those key pillars that make us what we are:

  • Honesty: Dishonesty creates discord, leading to an unhealthy environment and unhappy customers. We believe in telling the truth, being upfront, and remaining transparent with everybody, including both co-workers and customers.
  • Empowerment: We give our employees the power to make decisions for themselves. We give you the freedom to make your best choice, and we’ll stand behind your decision.
  • Authenticity: Leadership and management are genuinely interested in seeing employees grown and advance in their careers. In fact, our culture is largely based around authentically wanting to see everyone succeed!
  • Compassion: We all have a rough day here and there. Everyone goes through difficult times, struggles with mistakes, or maybe gets rattled when something goes wrong. Not only do we get it, but we’re here to support and encourage you whenever you need it.
  • Positivity: Having a positive attitude reflects well on our suppliers, our team members, and our customers. Everyone’s day feels brighter after they’ve come in contact with a member of the team here at Gibson’s Heating & Plumbing, Inc.
  • Loyalty: When we bring someone onboard our team, we have their backs 100%. We’re going to help you succeed, be with you as you tackle the tough problems, and even help you grow.
  • Family: Family is important, and not just in a professional sense. While our team treats everyone like a member of our family, we also welcome your entire family into ours. That’s why we hold family events and offer vacation and family time as benefits.
  • Community: We give back to the community that supports us. Whether it’s through our time or through donations, we’re always looking for ways to make our world around us even better.
  • Adaptability: We believe that a good company should never stop learning. We’re always open to new ideas on how to do things, and we’re always approaching new challenges or learning how to handle new and increasingly complex problems. And we want to hear your ideas as well!

These are the pillars of what makes our company such a desirable place to work. Not only do our employees get to enjoy a company that makes them an appreciated part of our team, but we also offer great perks and benefits that reward them for the hard work they put in.

Interested in joining our team here at Gibson’s Heating & Plumbing, Inc.? Give us a call at (800) 868-0232 today for more information about our available positions or contact us by filling out our contact form!

Why Choose Gibson's?

  • Experts at What We Do

    Our technicians are backed by more than 35 years of experience.

  • No Answering Machines

    We have live operators on standby 24/7 to assist you.

  • There When You Need Us

    We schedule appointments around your availability.

  • Courteous Technicians

    We always arrive in uniform and with a friendly smile.

  • Respect for Your Home

    We use floor protectors and keep our workspaces thoroughly clean.

  • You Always Come First

    We listen to your needs and we don't talk in non-technical language.

  • Superior Workmanship

    We stand by everything we do. Mediocrity isn't an exception!

  • Exceeding Expectations

    We follow up to make sure that you're 100% satisfied.

Fort Wayne Loves Us!

What Our Customers Have to Say
  • “Especially pleased with Chris who went above and beyond to make sure everything was in proper order.”

    Jeremiah G.
  • “Gibson staff is great, from the girls scheduling appointments, to the service guys and sales.”

    DeAnna Allen-B.
  • “I chose Gibson's because I was satisfied with an earlier furnace replacement.”

    Gary H.
  • “I highly recommend Gibson's! I'm a satisfied customer!”

    Dustin C.
  • “Installed the electrical connections in a very safe manner in a location that won't cause issues in the future.”

    Paul M.
  • “We have had 3 other companies come to our home in the past, and suffice to say, they couldn't hold a candle to Gibson's!”

    DeniseJack S
  • “We will be calling Gibsons back to open our cottage come spring. Happy customer.”

    George J
  • “They're like the handy brother I never had!”

    Teresa K.
  • “We are very pleased with the service we have received from Gibson's and wholeheartedly recommend them!!”

    Rambi L.
  • “Very knowledgeable and worked all day without any breaks.”

    Gary B.
  • “He explained each option, pros, cons and what would really be best for our house.”

    Beth S.
  • “Very satisfied.”

    Betty J.
  • “Gibson's are my new go-to guys from now on.”

    Monica H.
  • “He offered me a service plan to start paying for next years appointment at a low rate, which I accepted.”

    Tamera S.
  • “You could not find a more cordial person to deal with. He answered all our concerns.”

    Roberta B.

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